Business Service Organization Facilitator

The Swisscontact Swiss Import Promotion Programme (SIPPO) in Indonesia is currently accepting applications for the position of:

SIPPO Business Service Organization Facilitator

Based in Jakarta (Job Code: BSOF)

The SIPPO BSO Facilitator has demonstrated expertise in trade / export promotion with particular focus on providing business support to exporting companies and agencies. The candidate will have experience in developing online knowledge and training resources (e-learning). In addition, the BSO Facilitator has vast experience in the area of gathering, compiling, and updating information relevant to trade / export promotion. The application of digital communication instruments and longstanding experience in working with (or in) the private sector are further required skills.



Task, Authority, and Responsibility

· Solid knowledge of export / trade promotion and proven network of Business Support- and Trade Promotion Organizations;

· Longstanding experience in multi-stakeholder management (public and private sector);

· Direct experience in trade and export activities in one of the selected programme sectors;

· Broad understanding of the functioning and tasks of Business Support- and/or Trade Promotion Organizations, sector associations and other institutions cooperating within the trade community;

· Work experience in composing specialized texts for online media, releasing trade and export-related information and elaborating specific didactic materials in the field of commerce and trade;

· Profound work experience with web-based tools and platforms;

· Good understanding and know-how in the application of monitoring- / results measurement tools;

· Excellent experience in customer relationship management (CRM).



Qualifications:

· University degree in one of the selected sectors;

· Minimum 10 years work experience in trade-related environment;

· Experience in facilitation of training modules, preferably online training (e-learning);

· Experience in writing crispy content for local SIPPO website;



Please submit your application letter addressing the above qualifications and experience with your complete documents include CV & motivation letter in English. until January 20th, 2017 at the latest with a JOB CODE on Top Left of the Envelope or Email subject to:
Swisscontact-SIPPO, Human Resources Unit, The Vida Building, 5th floor, Jl. Raya Perjuangan No. 8, Kebon Jeruk – Jakarta Barat 11530

E-mail: recruitment.indonesia@swisscontact.org

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