Syria: Research, Monitoring & Evaluation, and Learning Manager

Internews Network
Closing date: 22 Sep 2013
Syria: Research, Monitoring & Evaluation, and Learning Manager

Humanitarian Communications Programme (HCP)

Reports to: Chief of Party Location: Amman, Jordan, with extensive travelling across the region Duration: 12 months Anticipated start date: Monday October 21, 2013 (TBC)

Deadline for applications: Sunday September 22, 2013 (23:59 BST)

Please note that only shortlisted candidates will be contacted


Position subject to confirmation of funding + + +

BACKGROUND:

Initially based in Amman, Internews will implement a pan-regional Humanitarian Communications Program (HCP) that will provide Syrian IDPs, refugees, host communities and diaspora groups across the region with vital humanitarian and community information that affects their everyday lives.

Through humanitarian radio broadcasts and TV programs, community participation through SMS/mobile technology, social media channels, crisis mapping, a dedicated online platform and other relevant and secure communication channels, the HCP will disseminate timely, actionable and useful humanitarian information for target audiences about e.g. how to access and register for aid, provision of food, water, shelter, security conditions, referral services, health practices and services, to name a few.

Equally important, the HCP will foster audiences’ participation and bring voices and community feedback into humanitarian operations. The aim is to support 2-way communication between target audiences and humanitarian service providers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned:

Design of Research, M&E and Learning framework and tools

• Overall responsibility for the design and implementation of the Research, M&E and Learning framework and tools. This includes designing, conducting and reporting on real-time learning reviews to capture lessons learned and best practices during the life of the project.

• Hire, support and develop local research team, including coaching, mentoring and/or training to develop their research and management skills, as required.

M&E

• Ensure ongoing quality and safe data collection, management, analysis, and reporting within the M&E framework of the project.

• Oversee efficiency and integration within routine M&E reporting of the different data needs in the project.

• Analyze, produce, and strategically disseminate and present user-friendly, results-oriented reports on the findings of the assessment studies/M&E reports to be shared widely in country and to larger audiences.

Learning

• In coordination with the Senior Humanitarian Liaison Officer, share and present the results (i.e. reports) of the Research, M&E and Learning with the humanitarian community, government officials, local media and other media development partners as required, through presentations and/or email and social media.

• Produce a final report on the impact of the project with best practices and lessons learnt document before the end of the project.

• Provide key guidance to other organizations on developing and operationalizing protocols/instruments for on-going assessment of communication interventions, as time permits.

• Producing regular multimedia materials (i.e. blog posts, photos, podcasts, etc.) documenting the life of the project in lively and accessible ways for external audiences, as required.

• Contributing to overall written program reporting, including fundraising efforts, as required.

• Liaise on a regular basis with the Research & Learning Officer of the Communicating with Disaster Affected (CDAC) Network to contribute to the Network’s fact-based evidence and maximize the opportunities for wider-sector learning.

• Any other duties as required.

QUALIFICATIONS:

• Fluency in spoken and written English. Arabic will be an asset.

• Masters degree in social sciences, statistics or a related field

• At least 7 years of professional experience in monitoring and evaluation, including monitoring and evaluation of project and programs, trainings with an international development organization.

• Proven track record of translating research data and findings into policy and program relevant analysis and recommendations.

• Extensive experience working in relief operations in challenging environments, preferably in the Middle East.

• Demonstrated experience in data collection (mobile data collection will be an asset); statistical analysis; and reporting; including experience with computer-based statistical packages and databases (e.g. Epi Info, ACCESS, STATA, SPSS, SAS, etc.).

• Capacity to coordinate evaluations, including experience developing evaluation terms of reference and recruiting and managing consultants.

• Strong facilitation skills, including the design and management of effective trainings, workshops and meetings with diverse participants.

• Able to work independently and effectively in a team environment.

• Detail-oriented and highly organized, with a proactive approach.

• Excellent interpersonal, communication and presentation skills.

• An understanding of the vision/mission, core values and objectives of Internews.

• Willingness to work in demanding, stressful, and, at times, dangerous situations under difficult living conditions with respect for basic security rules.

• Psychological resilience and a sense of humor.

• Relevant university degree.

Desirable:

• Knowledge of or familiarity with ways to leverage social media will be an asset, as will knowledge and experience of mapping and crowd-sourcing and mobile technology software.

ABOUT INTERNEWS EUROPE & INTERNEWS HUMANITARIAN COMMUNICATION PROGRAMS:

Internews Europe (www.internews.eu) is an international media development organization whose mission is to empower local media worldwide to give people the news and information they need, the ability to connect, and the means to make their voices heard.

Since the 2004 Indian Ocean tsunami, Internews Europe and its sister organization in the US, Internews (www.internews.org), have been present in major humanitarian crises around the world, establishing critical links between affected populations, local media, and humanitarian agencies to provide life-saving information and set up effective two-way communication platforms.

Internews is a founding member and host at its London office of the Communicating with Disaster-Affected Communities (CDAC) Network (www.cdacnetwork.org), a ground breaking cross-sector collaboration between aid agencies, UN organizations, the Red Cross Movement, and media development organizations that recognizes information and 2-way communication as key humanitarian deliverables.

Internews and the CDAC Network believe that COMMUNICATION IS AID - watch this 2-minute animation and see why: www.youtube.com/watch?v=Q6bB0y8DdYY

Internews Europe is an ECHO partner and is pre-qualified to the DFID’s Rapid Response Facility (RRF).

Learn more about Internews' Humanitarian Communication Programs online and download a brief overview of our humanitarian work in 2012 here.

Follow Internews’ humanitarian work also on Twitter: @jqg @internews and @internewseurope and check news and updates on humanitarian communications through @CDACN and the hashtag #commisaid.

How to apply:

TO APPLY:

Please visit Internews' website to apply: https://ch.tbe.taleo.net/CH17/ats/careers/requisition.jsp?org=INTERNEWS&...

Or http://www.internews.org/job

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